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Value Proposition |
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What Do Customers Want From Their Supplier?
- The truth about what works and what doesn't
- Plug-and-play solutions
- Easy and timely access to information
- Timely and knowledgeable assistance with technical and application questions
- Successful track record
- Stand behind their offering (warranty)
- Ease in doing business
LexJet's Value Proposition to Our Customers is Our Commitment to the Following Three Principals
We Will Value Each Customer By:
- Respecting: We respect each customer as individuals having unique needs and who value learning relationships
with their suppliers.
- Understanding: We understand that customers
want and deserve the truth about what works and what
doesn't, timely access to information, plug-and-play solutions,
and knowledgeable assistance with technical and application
questions.
- Responding: LexJet's full integration of its e-business capabilities with its existing direct model and internal
systems enables our customers easy access to a broad range of digital imaging solutions, quality technical assistance from
technically competent people, and education regarding camera and software settings and color management tools…all available
24/7 at www.lexjet.com.
We Will Provide Solutions That:
1) Solve Our Customer's Problems
- Technical: LexJet fields over 15,000 calls annually and spends approximately 6,000 man hours (all at no charge)
with digital imagers needing assistance with everything from system configurations to ink and media combinations to color management.
We can save you time and frustration helping you with your workflow questions regarding camera, Photoshop, and printer settings.
- Educational: Today, professional photographers
transitioning from chemical to digital imaging are
faced with educational needs. What inkjet media is
compatible and performs best with which inks and printers?
Which printers are best for my application? How do
my camera and printer settings impact my photographic
output? How do I manage color output? LexJet's experience
in inkjet imaging combined with the technical resources
from DuPont Color Proofing and Image Insider helps
you understand the answers to these questions and
more.
- Adapting to Change: Welcome to the computer world! LexJet hastens the acceptance of digital imaging and eases the
transition from chemical to digital photography by providing plug-and-play assistance with camera, software, and printer
settings, in addition to inkjet media that has been tested and certified for each component combination.
2) Improve Our Customer's Profitability
- Expertise: LexJet knows inkjet digital imaging! Our team has been immersed in it since its inception, helping
customers with printing, laminating, and color management. Our thirty years of experience in the computer industry also helps us
understand and support your digital needs.
- Innovation: LexJet's educational and media innovations help you meet or exceed your customers' visual expectations.
- Customer Solutions: All of our plug-and-play solutions help save you time in production workflow so that you can
do what you do best…creatively capture images using new digital technology. LexJet's media solutions are competitively
priced, easy to get, and independently tested for printer compatibility and performance characteristics. Our color
management solutions are backed by the undisputed world leader in the most demanding color application of all, color
proofing from DuPont.
We Will Be An Industry Leader in Inkjet Digital Imaging By:
- Setting Performance Standards: LexJet has teamed with some of the brightest and most experienced companies in the
digital world to establish media performance standards for inkjet printed images. The testing criteria and methodology
represents months of effort on the part of DuPont Color Proofing, Wilhelm Imaging Research, Rochester Institute of
Technology Research Corporation, and Image Insider. These performance standards insure that digital photographers and
digital image creators get superior output compared to chemically-produced photographic paper prints.
Wilhelm Imaging Research conducted high-intensity, accelerated light fading and humidity-fastness tests. RITRC tested image
quality, gamut volume, ozone fading, smear and water fatness and dry time. Imaging Insider tested and provided settings for
several digital cameras and Adobe Photoshop.
- Being the Knowledge Leader: LexJet has been
immersed in the inkjet
digital imaging community since 1994, helping thousands
of customers get the most from their digital imaging
components. Customers in the wide format digital imaging
community have been using the various learning tools
published by LexJet to help them get started and as
refresher. "The Book"
found on our web site and
our quarterly newsletter, "Roll Call" complement
our personal touch and offer
helpful tips and tricks for getting the most from your
digitally produced prints.
- Providing Innovation
and Direction: LexJet
is a company of "1st's. It was 1st to market in
1994 with a clear ink
jet printable film, 1st
to market with its "clear
as gin" over laminate for
trade show graphics producers,
1st to break the $49
photo paper price barrier;
and now LexJet is the
1st to offer a bright
white inkjet printable "film" that looks
and feels better, and lasts
longer than today's chemically-produced
image!
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Order History
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